Support

Help Center | Melauria Ink

Need help installing your new brushes?
You're in the right place! Here's how to download, install, and troubleshoot your Procreate brushes.

📥 How to Download Your Brushes

  • After purchase, click the download link provided.

  • Save the file to your iPad or computer.

  • If the file is zipped (.zip), you'll need to unzip it before installing.

🎨 How to Install Brushes in Procreate

On iPad:

  1. Open the Files App.

  2. Find your downloaded .brushset file.

  3. Tap the file once — it will automatically open in Procreate.

On Computer:

  1. Download and unzip the file.

  2. Transfer the .brushset file to your iPad (AirDrop, Dropbox, Google Drive, etc.).

  3. Tap the file on your iPad to install into Procreate.

 

 


🛟 Troubleshooting Common Issues

Gray Square or No File Appearing?

  • Make sure you’re downloading on an iPad (not iPhone) or use the Dropbox app for easier access.

Brush Files Appear "Grayed Out" When Importing?

  • If you’re in Procreate’s import window for images, brushes won’t show up there.

  • Instead, open the Files App directly and tap the brush file to install.

Can't Find the Brushes After Installing?

  • Check the bottom of your Brush Library in Procreate for a folder called Imported — your brushes are often there!

 


Still Need Help?

If you’re still having trouble, feel free to reach out:
support@melauria.ink